Dear guests,

there are currently no restrictions or cancellations.

We hope you have nice day!

ticket@ Ticket +49 30 62933194 charter@ Charter +49 30 62933195
no current restrictions
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General Information and Remarks on Our Daily Tours

PLEASE COVER MOUTH AND NOSE WHILE MOVING AROUND ON THE BOAT

Negative corona test required (except for those who have been completely vaccinated and those who have recovered)

  • All scheduled services are public services where every passenger should have the opportunity to come on board
  • cashless payment is possible with EC-cards and credit cards
  • Bookings/voucher only online
  • F&B and toillets on board
  • dogs may accompany you (on a leash)
  • strollers are allowed
  • smoking is only allowed outdoors
  • Moderation (headphones à 3 € p.P.) is available in 10 additional foreign languages:
English, French, Italian, Spanish, Japanese, Chinese, Russian,, Dutch Danish, Swedish

 

General Information and Remarks on Our Special Events

  • purchased tickets are valid only for the specified special event on the ticket
  • a cash repayment of the ticket fare is not possible
  • in case of a no-show, the ticket fare will not be refunded
  • in case of a cancellation up to 4 weeks before the event, we charge 50% cancellation fee of the full ticket fare, after this period a cancellation is not possible
  • special events are not discountable
ticket@ Ticket +49 30 62933194 charter@ Charter +49 30 62933195