Dear guests,

there are currently no restrictions or cancellations.

We hope you have nice day!

ticket@ Ticket +49 30 62933194 charter@ Charter +49 30 62933195
no current restrictions

General Information and Remarks on Our Daily Tours

  • PLEASE KEEP DISTANCE – MASKS ARE NOT NECESSARY
  • All scheduled services are public services where every passenger should have the opportunity to come on board
  • cashless payment is possible with EC-cards and credit cards
  • Bookings/voucher only online
  • F&B and toillets on board
  • dogs may accompany you (on a leash)
  • strollers are allowed
  • smoking is only allowed outdoors
  • Moderation (headphones à 3 € p.P.) is available in 10 additional foreign languages:
English, French, Italian, Spanish, Japanese, Chinese, Russian,, Dutch Danish, Swedish
  • City Centre & Kreuzberg Canalcruise only on Friday, Saturday and Sunday

General Information and Remarks on Our Special Events

  • purchased tickets are valid only for the specified special event on the ticket
  • a cash repayment of the ticket fare is not possible
  • in case of a no-show, the ticket fare will not be refunded
  • in case of a cancellation up to 4 weeks before the event, we charge 50% cancellation fee of the full ticket fare, after this period a cancellation is not possible
  • special events are not discountable
ticket@ Ticket +49 30 62933194 charter@ Charter +49 30 62933195